James Schlackman

Senior Manager, IT Support Services, CAQH

I am the Senior Manager for IT Support Services at CAQH, a healthcare non-profit alliance in Washington, D.C. I am responsible for working with vendors and other CAQH staff to oversee, promote and support the effective use of internal, non-client-facing technology. This includes managing the relationship with, and performance of, CAQH’s desktop support vendor mindSHIFT, with services including help desk support, Office 365 administration, network administration, telephony/VoIP and special projects.