Working in education IT support usually involves working on solo projects or small teams, resulting in exposure to a wide range of technologies and skills. Below is a selection of notable technical projects I have planned and undertaken; click on any image for more details of each project.
July 2015: All Windows laptops and desktop assigned on a 1:1 basis were automatically configured to store the standard user folders inside the folder synced by the Google Drive desktop sync application.
February 2014: The entire computer provision at Crosfields School was upgraded from Windows 7 to Windows 8.1. Reception was overwhelmingly positive with the help of structured training and school-specific customisations.
December 2013: A bespoke synchronisation application to automate management of MailChimp was implemented to assist Crosfields School's marketing department with managing bulk email contact with parents.
October 2013: Back-end improvements to the basic school reports system in use at Crosfields School, to solve key problems of user concurrency and off-site availability.
July 2012: A secure, robust, and high-performance wireless network to be installed on site for curriculum use and staff BYOD. A Ruckus Wireless solution was implemented to provide coverage to all required areas of the school.
August 2011: A new HD projector was fitted to the school's assembly hall, along with a fixed display screen, touchscreen wall-mounted computer, and ceiling speakers to provide even sound quality throughout the hall.
June 2011: Google Apps for Education was implemented to provide pupils in Years 5-8 with school email addresses for the first time, and to provide centrally controlled access to Google cloud services.
April 2011: A new server room was constructed within the existing network office to enclose the main server and networking cabinet, including both cooling and environmental monitoring.
August 2010: The entire Crosfields School network was migrated from RM Community Connect 3 to a plain Windows Server 2008 R2/Windows 7, managed in-house by IT support staff.
January 2010: An interim school website was created in-house using an open-source theme framework that allowed the school to keep close to its existing layout, while significantly improving the look of the site on a minimal budget.
November 2009: A bespoke, dynamic ASP.NET portal allowing multi-user editing, pulling data from multiple sources, and including facilities for online room booking, fault reporting, pupil password resets, and more.
November 2009: Crosfields School's staff email was migrated from a limited hosted Exchange 2003 system to an on-premises Exchange 2010 server, complete with secure Outlook Web Access for offsite access.
August 2009: An automatic disk-to-disk backup system using Microsoft Data Protection Manager with iSCSI storage, with end-user recovery made available so that users could restore their own file backups at will.